laptop and a wrench

Bug

Custom print service in ArcGIS Web AppBuilder fails when used in conjunction with the Select widget and returns the error message, "Error executing tool. Export Web Map : Report: Unable to write PDF to location <file path to temp folder>."

Last Published: February 18, 2022 ArcGIS GIS Server
Bug ID Number BUG-000144044
SubmittedOctober 27, 2021
Last ModifiedOctober 26, 2025
Applies toArcGIS GIS Server
Version found10.8.1
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

No longer reproducible. Starting from ArcGIS Enterprise 11.5, the print service natively supports reporting capabilities by default, eliminating the need for custom solutions. For more information, refer to ArcGIS Server: Publish a print service to ArcGIS Enterprise portal to enable reports (https://enterprise.arcgis.com/en/server/latest/publish-services/windows/tutorial-publish-additional-layouts-for-printing-with-arcgis-pro.htm#ESRI_SECTION1_01EF7E3FA92A407FB908CA1F86F3DB45).

Steps to Reproduce

Bug ID: BUG-000144044

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options