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Bug

Custom popups configured from ArcGIS Pro are not honored in Map Viewer while adding a map image layer in ArcGIS Online using URL.

Last Published: March 9, 2022 ArcGIS Online
Bug ID Number BUG-000146642
SubmittedFebruary 4, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.4
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

The popup is not stored at the service level. The popup can be stored at the layer item level or the map level. When adding by URL, there is no popup information to reference and get the default list of attributes.

Steps to Reproduce

Bug ID: BUG-000146642

Software:

  • ArcGIS Online

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