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Bug

Custom Java tools crash ArcMap and ArcCatalog with JRE 1.6.

Last Published: August 31, 2014 No Product Found
Bug ID Number NIM054841
SubmittedMarch 2, 2010
Last ModifiedApril 2, 2025
Applies toNo Product Found
Version found9.3.1
Program languageJava
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

In <ARCGISHOME>/java/bin/JavaConfigToo.exe, increase the Initial Memory Pool to 10 MB

Steps to Reproduce

Bug ID: NIM054841

Software:

  • No Product Found

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