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Bug

Currently borrowed ArcGIS Pro extensions do not allow other login accounts to use the extensions when disconnected from the license manager.

Last Published: October 22, 2018 ArcGIS Pro
Bug ID Number BUG-000116524
SubmittedAugust 31, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.2.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed2.4
StatusFixed

Workaround

When disconnected from the license manager:

  1. Export the [HKEY_CURRENT_USER\Software\ESRI\ArcGISPro\Licensing\Extensions] registry keys from the initial user.
  2. Import the registry keys into the new user.

When connected to the license manager:

  1. Return the borrowed licenses.
  2. Check for the extensions that are needed.

Steps to Reproduce

Bug ID: BUG-000116524

Software:

  • ArcGIS Pro

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