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Bug

Credentials are remembered when using enterprise logins with ArcGIS Online and attempting to switch users in Collector for ArcGIS (Android).

Last Published: April 2, 2020 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000097612
SubmittedJuly 7, 2016
Last ModifiedApril 2, 2025
Applies toCollector Classic for ArcGIS (Android)
Version found10.3.7
Operating SystemAndroid
Operating System VersionN/A
Version Fixed20.1
StatusFixed

Workaround

Use the clear data option in the Android app settings. This allows using a different enterprise login but deletes all app associated data, such as downloaded web maps from other users on the device.

Steps to Reproduce

Bug ID: BUG-000097612

Software:

  • Collector Classic for ArcGIS (Android)

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