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Bug

Credentials are prompted when opening an ArcGIS Pro project containing a Web Map Tile Service (WMTS) server connection.

Last Published: January 15, 2021 ArcGIS Pro
Bug ID Number BUG-000136470
SubmittedDecember 30, 2020
Last ModifiedApril 14, 2025
Applies toArcGIS Pro
Version found2.6.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusAs Designed

Additional Information

In the Catalog pane, either refresh or open the WMTS connection file with saved credentials prior to opening a map containing a secured layer.

Steps to Reproduce

Bug ID: BUG-000136470

Software:

  • ArcGIS Pro

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