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Bug

Creating offline map areas in ArcGIS Field Maps returns the message "Failed".

ArcGIS Field Maps
Bug ID Number BUG-000162892
SubmittedNovember 13, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS Field Maps
Version foundJune 2023
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusAs Designed

Additional Information

The failed packaging is caused by not removing the ArcGIS Online basemap from the map. Taking maps offline in ArcGIS Enterprise requires all basemaps to be proxied.

Steps to Reproduce

Bug ID: BUG-000162892

Software:

  • ArcGIS Field Maps

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