laptop and a wrench

Bug

Creating and uploading report templates and generating reports in the ArcGIS Survey123 website in certain versions of ArcGIS Enterprise fails and returns the error message, "errors: {"error":{"message":null,"code":-1},"success":false}, "Internal server-side error", or Cannot set properties of undefined (setting 'visited')."

Portal for ArcGIS
Bug ID Number BUG-000170665
SubmittedSeptember 11, 2024
Last ModifiedDecember 18, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows OS
Operating System VersionN/A
Version FixedHotfix1 for Survey123 September 2024 Update (9/17/2024 PDT)
StatusFixed

Workaround

This issue is not observed in the ArcGIS Survey123 web app in ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000170665

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options