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Bug

Creating an offline area in ArcGIS Field Maps fails if the registerExistingData request takes longer than a minute on iOS devices.

ArcGIS Field Maps
Bug ID Number BUG-000167068
SubmittedApril 26, 2024
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version found24.1.1
Operating SystemApple iOS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is no longer reproducible in the latest ArcGIS Field Maps 24.3.0.

Workaround

Offline areas were created in the mobile application and downloaded successfully. The issue occurs only when offline areas are created in the ArcGIS Enterprise portal.

Steps to Reproduce

Bug ID: BUG-000167068

Software:

  • ArcGIS Field Maps

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