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Bug

Creating an Image Service using JP2 fails with "Error: Could not load XML source".

Last Published: August 25, 2014 ImageServer
Bug ID Number NIM047228
SubmittedAugust 3, 2009
Last ModifiedJune 5, 2024
Applies toImageServer
Version found9.3.1
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Remove the aux.XML and recreate the service. It should create without error.Alternatively, convert to IMG

Steps to Reproduce

Bug ID: NIM047228

Software:

  • ImageServer

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