BUG-000121857 for Portal for ArcGIS

Bug ID Number	BUG-000121857
Submitted	April 22, 2019
Last Modified	June 5, 2024
Applies to	Portal for ArcGIS
Version found	N/A
Operating System	N/A
Operating System Version	N/A
Status	Will Not Be Addressed

Additional Information

Esri focuses its development efforts on the current generation of the ArcGIS StoryMaps products and has previously announced that the classic storytelling templates, which are currently in extended support, will be moved to mature support in October 2023. As a result of this direction, the development team no longer considers enhancements to the classic templates and only considers critical-priority bug fixes. This issue is either an enhancement or a bug that is not classified as critical, so the development team does not plan to address it in the classic Esri Story Maps templates. ArcGIS StoryMaps is developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although some issues and enhancements are never implemented in the classic templates, many of these are incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps. For more information on the classic Esri Story Maps template transition plan, refer to the ArcGIS Blog: https://www.esri.com/arcgis-blog/?s=#&tag=classic-esri-story-maps-transition.

Workaround

Currently, there is no exact workaround. Existing feature services can only be used when sharing the web map by creating an Esri Story Map Tour app. Videos can be used when creating the Story Map Tour app from scratch by navigating to My Content > Create > App Using a Template > Story Map Tour. However, this does not allow for the use of an existing feature service.