laptop and a wrench

Bug

Creating an ArcGIS Hub template fails when an application card contains an app that references a hosted feature service not owned by the user.

Last Published: June 13, 2022 ArcGIS Hub
Bug ID Number BUG-000149316
SubmittedMay 17, 2022
Last ModifiedAugust 22, 2025
Applies toArcGIS Hub
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
StatusKnown Limit

Additional Information

There is a known limitation that users cannot template sites that reference feature services from other organizations (whether it is directly in the layout through a statistics or chart card, or in an embedded app, map, or survey). Users must disassociate any feature services from external organizations before saving a site as a template. When there is a need to include a reference to that original feature service in the template (such that the app template that consumes it is part of the template and created when the template is activated, but the feature service maintains a reference to the original item), users can add the reference by itemId in the advanced template editor. For a demonstration of the advanced template editor, please refer to this DevSummit presentation: https://youtu.be/Tqrz-zGH3LQ.

Workaround

Embed the App in an iframe.

Steps to Reproduce

Bug ID: BUG-000149316

Software:

  • ArcGIS Hub

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options