laptop and a wrench

Bug

Creating a temporary Administrative account using the Create Administrator Account utility in Portal for ArcGIS 10.4 (Pre-release) fails with the error, "Error: User '<username>' cannot be created. User '<username>' already exists in the database."

Last Published: January 15, 2016 Portal for ArcGIS
Bug ID Number BUG-000093520
SubmittedJanuary 14, 2016
Last ModifiedFebruary 14, 2023
SeverityMedium
Applies toPortal for ArcGIS
Version found10.4
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.4
StatusFixed

Additional Information

This was an issue in the 10.4 Pre-Release. It is fixed in later builds, including 10.4 final.

Steps to Reproduce

Bug ID: BUG-000093520

Software:

  • Portal for ArcGIS

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback