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Creating a temporary Administrative account using the Create Administrator Account utility in Portal for ArcGIS 10.4 (Pre-release) fails with the error, "Error: User '<username>' cannot be created. User '<username>' already exists in the database."

Last Published: January 15, 2016 Portal for ArcGIS
Bug ID Number BUG-000093520
SubmittedJanuary 14, 2016
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.4
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.4

Additional Information

This was an issue in the 10.4 Pre-Release. It is fixed in later builds, including 10.4 final.

Steps to Reproduce

Bug ID: BUG-000093520


  • Portal for ArcGIS

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