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Bug

Creating a Story Map Tour fails in Portal for ArcGIS.

Last Published: January 30, 2023 Portal for ArcGIS
Bug ID Number BUG-000125534
SubmittedSeptember 25, 2019
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.7.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
StatusWill Not Be Addressed

Additional Information

Esri is focusing its development effort on the current-generation ArcGIS StoryMaps product and has announced that its classic storytelling templates will gradually be moved to the later phases of the support lifecycle. For the most recent information about this transition, refer to https://www.esri.com/arcgis-blog/products/arcgis-storymaps/announcements/classic-story-map-transition-timeline-december-2022/. For the definition of extended and mature support and the other lifecycle phases of Esri’s products, refer to Esri’s Product Lifecycle Support Policy (http://downloads2.esri.com/support/TechArticles/Product-Life-Cycle.pdf). As a result of this direction, the development team is no longer considering enhancements to the classic templates and is only considering critical-priority bug fixes. This issue is either an enhancement or a bug that has not been classified as critical, thus the development team does not plan to address it in the classic story map templates. ArcGIS StoryMaps is being developed with modern technology and design patterns and the benefit of years of feedback from the storytelling community about Esri’s classic storytelling templates. Although there are issues and enhancements that will never be implemented in the classic templates themselves, many of these have already been incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps.

Workaround

As the behavior seems intermittent, change the name of the Story Map Tour until the attempt succeeds.

Steps to Reproduce

Bug ID: BUG-000125534

Software:

  • Portal for ArcGIS

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