laptop and a wrench

Bug

Creating a portal web connection returns the error message, "Unable to retrieve access token" when attempting to connect to ArcGIS Enterprise 11.1 with ArcGIS Data Interoperability.

ArcGIS Pro
Bug ID Number BUG-000158262
SubmittedMay 12, 2023
Last ModifiedJune 1, 2025
Applies toArcGIS Pro
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version FixedPro 3.2
StatusFixed

Additional Information

When the GetToken API returns a valid token, the JSON payload is returning a package that is not recognized by the browser.

Workaround

Use the authentication on the portal format reader or writer instead of using a web connection.

Steps to Reproduce

Bug ID: BUG-000158262

Software:

  • ArcGIS Pro

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