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Bug

Creating a new assignment in a Workforce for ArcGIS project zooms the extent to 0,0 if a custom basemap is set as the default basemap in ArcGIS Online.

Last Published: February 1, 2017 ArcGIS Workforce
Bug ID Number BUG-000102457
SubmittedJanuary 27, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Workforce
Version found1.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

Non-reproducible.

Workaround

Assign the custom basemap to the Dispatcher Map. Follow the steps below:
  1. Open the Configure Project screen, and click Dispatcher Map (this opens a new window with the web map.).
  2. Select the basemap, and switch to the custom basemap used as the default in ArcGIS Online.
  3. Click Save. New assignments do not incorrectly modify the extent.

Steps to Reproduce

Bug ID: BUG-000102457

Software:

  • ArcGIS Workforce

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