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Bug

Creating a new ArcGIS Web AppBuilder application or editing an existing one causes an ‘accountswitcher-callback.html’ request loop when the Max Token Expiration Minutes parameter for ArcGIS Portal is set to 30 minutes or below.

Last Published: May 31, 2022 Portal for ArcGIS
Bug ID Number BUG-000148016
SubmittedMarch 29, 2022
Last ModifiedMay 14, 2025
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusIn Review

Workaround

Set the Max Token Expiration Minutes to any value above 30 or the default -1.

Steps to Reproduce

Bug ID: BUG-000148016

Software:

  • Portal for ArcGIS

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