laptop and a wrench

Bug

Creating a map tile package in ArcGIS Pro with a web map service returns the error message, "Error 999999: Something unexpected caused the tool to fail."

Last Published: August 25, 2022 ArcGIS Pro
Bug ID Number BUG-000150844
SubmittedJuly 18, 2022
Last ModifiedJanuary 29, 2025
Applies toArcGIS Pro
Version found3.0
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed3.4
StatusNon-Reproducible

Additional Information

This issue was not reproducible in-house and will not be addressed at this time. If the issue persists, contact Esri Support Services.

Steps to Reproduce

Bug ID: BUG-000150844

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options