laptop and a wrench

Bug

Creating a custom printing geoprocessing tool to access secured services does not work if Windows Users and Roles, web tier authentication, and the web adaptor are being used.

Last Published: August 25, 2014 ArcGIS for Server
Bug ID Number NIM086940
SubmittedNovember 30, 2012
Last ModifiedAugust 6, 2025
Applies toArcGIS for Server
Version found10.2 Pre
Operating SystemWindows OS
Operating System Version7 64 Bit
StatusKnown Limit

Additional Information

Please follow instructions at http://resources.arcgis.com/en/help/main/10.1/index.html#//0155000005qv000000 for printing maps with secured services.

Workaround

Create a domain ArcGIS Account to run ArcGIS ServerAdd ArcGIS Account to a role that has access to web maps which the print tool will use

Steps to Reproduce

Bug ID: NIM086940

Software:

  • ArcGIS for Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options