laptop and a wrench

Bug

Corrupted photo attachments display in Map Viewer pop-ups when photos are captured using ArcGIS Field Maps on Android devices configured with French language settings.

Portal for ArcGIS
Bug ID Number BUG-000180161
SubmittedOctober 14, 2025
Last ModifiedOctober 20, 2025
Applies toPortal for ArcGIS
Version found11.3
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusIn Review

Workaround

  • Rename the photo to remove spaces in the file name before attaching it to prevent corruption in the web map pop-up.
  • Upgrade to ArcGIS Enterprise 11.5.

Steps to Reproduce

Bug ID: BUG-000180161

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options