laptop and a wrench

Bug

Consuming a hosted feature service with a very large, detailed polygon makes ArcGIS Server unresponsive.

ArcGIS GIS Server
Bug ID Number BUG-000167618
SubmittedMay 17, 2024
Last ModifiedJanuary 9, 2026
Applies toArcGIS GIS Server
Version found11.2
Operating SystemWindows Server
Operating System Version2019 64 Bit
Version Fixed12.1
StatusFixed

Workaround

  • Immediate solution:
    • Restart the ArcGIS Server service in Windows services.
  • Long-term workaround:
    • Split the large polygon into smaller polygons.
    • Reduce the number of vertices using generalization.

Steps to Reproduce

Bug ID: BUG-000167618

Software:

  • ArcGIS GIS Server

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