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Bug

Configuring incorrect Portal forward proxy settings makes the Portaladmin API unaccessible.

Portal for ArcGIS
Bug ID Number BUG-000179554
SubmittedSeptember 17, 2025
Last ModifiedJanuary 5, 2026
Applies toPortal for ArcGIS
Version found11.5
Operating SystemWindows Server
Operating System Version2022
StatusIn Review

Workaround

Taken from BUG-000106664 and confirmed working in 11.5, 11.3 and 11.1:

1. Stop Portal.

2. Using a text editor open <C:\Program Files\ArcGIS\Portal\framework\runtime\tomcat\conf\catalina.properties>

3. Comment out:

http.proxyHost =

https.proxyHost =

http.proxyPort =

https.proxyPort =

nonProxyHosts =

4. Save catalina.properties file

5. Using a text editor open <C:\Program Files\ArcGIS\Portal\framework\etc\portal-config.properties

6. Comment out:

http.proxyHost =

https.proxyHost =

http.proxyPort =

https.proxyPort =

nonProxyHosts =

7. Save portal-config.properties file.

8. Start Portal service.

9. Log in to Portaladmin.

10. Select System->Properties->update.

11. Remove the forward proxy json settings or update them to include the portal hostname in the nonProxyHosts.

12. Select Update Properties. (this updates it in the internal postgres db)

Steps to Reproduce

Bug ID: BUG-000179554

Software:

  • Portal for ArcGIS

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