laptop and a wrench

Bug

Configuring email settings in the ArcGIS Enterprise portal returns the error message "Unable to update email settings" when 'From email address label' is enclosed in angle brackets (<>).

Portal for ArcGIS
Bug ID Number BUG-000180696
SubmittedNovember 4, 2025
Last ModifiedNovember 25, 2025
Applies toPortal for ArcGIS
Version found11.5
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusIn Review

Steps to Reproduce

Bug ID: BUG-000180696

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options