Bug
Configuring a routing service with a service from a different machine and running the Generate Travel Areas tool returns the "Error: AO_100028: Generate Travel Areas failed." error message.
| Bug ID Number | BUG-000180231 |
|---|---|
| Submitted | October 17, 2025 |
| Last Modified | December 3, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 11.3 |
| Operating System | Windows Server |
| Operating System Version | 2025 |
| Status | As Designed |
Additional Information
The ability to configure routing services hosted on an ArcGIS Server that is federated with another portal is not supported. However, configuring routing services hosted on a standalone ArcGIS Server is supported. Please review the configure routing services documentation available at https://enterprise.arcgis.com/en/portal/latest/administer/windows/configure-routing-services.htm#ESRI_SECTION1_9F4C7239695448A0BF77E87CD4AA6759 for more information.Steps to Reproduce
Bug ID: BUG-000180231
Software:
- Portal for ArcGIS
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