laptop and a wrench

Bug

Computers with the ATI FireGL v3100 video card installed receive an "Unhandeled win32 exception" error when opening ArcScene and ArcGlobe, unless the DEP is disabled. Other third party 3D software seem to be unaffected by the settings of the DEP feature.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM011917
SubmittedSeptember 19, 2007
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found9.2
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

This workaround disables the DEP feature.Go to Start->Control Panel and choose the System applet. Click on the Advanced tab. Select the Settings button under Startup and Recovery. Locate and change the boot.ini, by clicking on the Edit button, and then change the string /NoExecute=OptIn to /NoExecute=AlwaysOff. Save the file and reboot.

Steps to Reproduce

Bug ID: NIM011917

Software:

  • No Product Found

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