Bug
Color maps are not maintained in the published map service in the ArcMap-based runtime.
| Bug ID Number | BUG-000138910 |
|---|---|
| Submitted | April 10, 2021 |
| Last Modified | November 17, 2025 |
| Applies to | ArcGIS GIS Server |
| Version found | 10.8.1 |
| Operating System | Windows OS |
| Operating System Version | 2019 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
This issue will not be addressed within the current product support cycle. If the issue persists in a supported release, contact Esri Support Services.Workaround
Workaround 1:
1. Import the map document (MXD) into ArcGIS Pro.
2. Publish the map to ArcGIS Server.
The color map is correctly maintained.
Workaround 2:
1. Publish the map service from MXD.
2. Within ArcGIS Server Manager, switch the ArcMap-based runtime to the ArcGIS Pro-based runtime (available with ArcGIS Server 10.9).
The color map is correctly maintained.
Workaround 3:
1. Import raster into ArcGIS Pro.
2. Convert symbolization to the Unique Value renderer (color is maintained but not in ArcMap).
3. Modify the color.
4. Publish to ArcGIS Server.
The color map is correctly maintained.
Steps to Reproduce
Bug ID: BUG-000138910
Software:
- ArcGIS GIS Server
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