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Bug

Collector for ArcGIS (Windows) fails to download web maps with custom basemaps and returns the following error, "Downloaded tile package is unreadable".

Last Published: March 6, 2019 ArcGIS Collector
Bug ID Number BUG-000120180
SubmittedFebruary 20, 2019
Last ModifiedNovember 13, 2020
Applies toArcGIS Collector
Version found18.0.2
Operating SystemWindows
Operating System Version10.0 64 Bit
StatusIn Review

Steps to Reproduce

Bug ID: BUG-000120180

Software:

  • ArcGIS Collector

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