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Bug

Collector for ArcGIS (Windows) allows the use of an Esri basemap without storing credentials in Portal for ArcGIS.

Last Published: June 27, 2018 ArcGIS Collector
Bug ID Number BUG-000114609
SubmittedJune 11, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found18.0.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

This is expected behavior when working with ArcGIS Enterprise and attempting to download a web map that contains an Esri basemap, without having stored ArcGIS Online credentials with that item. Because the tiles being exported require authentication using ArcGIS Online credentials, the user is prompted to provide them. See the recommended workflow for storing credentials with Esri basemap items: https://doc.arcgis.com/en/collector-classic/windows/create-maps/offline-map-prep.htm

Steps to Reproduce

Bug ID: BUG-000114609

Software:

  • ArcGIS Collector

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