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Collector for ArcGIS runs on a Windows 10 build 1709 machine with German as a display language and fails to log in to previously logged in Portal for ArcGIS 10.4.1 site after 24 hours.

Last Published: March 21, 2018 ArcGIS Collector
Bug ID Number BUG-000109649
SubmittedNovember 20, 2017
Last ModifiedMay 31, 2023
Applies toArcGIS Collector
Version found17.0.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit

Additional Information

Fixed in Collector for ArcGIS 18.0.1 on Windows.


- Once the log in fails, choose the option to work offline.- Add a new enterprise connection and use the same Portal for ArcGIS URL and account credentials.

Steps to Reproduce

Bug ID: BUG-000109649


  • ArcGIS Collector

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