laptop and a wrench

Bug

Collector for ArcGIS (iOS) does not let users download a web map on the device if an OpenStreetMap basemap is used in the web map.

Last Published: June 27, 2018 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000114638
SubmittedJune 13, 2018
Last ModifiedFebruary 20, 2025
Applies toCollector Classic for ArcGIS (iOS)
Version found18.0.1
StatusNon-Reproducible

Additional Information

The vector basemap version of OpenStreetMap supports exporting tiles for offline use. See the following link: https://www.arcgis.com/home/item.html?id=3e1a00aeae81496587988075fe529f71 Use Collector for ArcGIS (iOS) version 19.0.1 with a vector basemap version of OpenStreetMap to download a map for offline use.

Steps to Reproduce

Bug ID: BUG-000114638

Software:

  • Collector Classic for ArcGIS (iOS)

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options