Bug
Collector for ArcGIS (iOS) 8.3 stops responding when editing offline maps that contain two tiled map services.
| Bug ID Number | BUG-000087001 |
|---|---|
| Submitted | April 16, 2015 |
| Last Modified | June 5, 2024 |
| Applies to | Collector Classic for ArcGIS (iOS) |
| Version found | 10.3 |
| Operating System | Apple iOS |
| Operating System Version | 8.2x |
| Status | Duplicate |
Workaround
Remove the second tiled map service layer from the web map or replace it as the basemap and the issue does not reproduce. Alternatively, use an iOS device on a previous version of the OS or an Android device. Finally, create a custom basemap to alter the web map JSON so that Collector for ArcGIS perceive it as a single basemap layer. Use the following steps: 1. Navigate to: http://pholleran.github.io/agoAdminTools 2. Sign into the application using ArcGIS Online credentials 3. Navigate to the Tasks drop-down > Create Custom Basemap. 4. Set the Esri topographic map as the basemap layer: http://services.arcgisonline.com/ArcGIS/rest/services/World_Topo_Map/MapServer 5. Set the tiled map service as the overlay layer 6. Give the map a tile. Return to ArcGIS Online and a new web map is created in the content. 7. Open that web map and add the feature service. Save the changes.Steps to Reproduce
Bug ID: BUG-000087001
Software:
- Collector Classic for ArcGIS (iOS)
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