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Bug

Collector for ArcGIS (iOS) 10.4.2 fails to download a custom basemap from ArcGIS Server 10.3.1 setup for SSL Offloading because the iOS app sends a POST request instead of a GET request as done by the Android version.

Last Published: June 23, 2017 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000105372
SubmittedMay 24, 2017
Last ModifiedApril 2, 2025
Applies toCollector Classic for ArcGIS (iOS)
Version found10.4.2
Operating SystemApple iOS
StatusKnown Limit

Additional Information

SSL Offloading is not supported and will disrupt many workflows, particularly with Portal for ArcGIS. Please see ENH-000095326 and ENH-000091410, both are related to adding support for SSL Offloading and ArcGIS Server and Portal for ArcGIS.

Workaround

Use Collector for ArcGIS 10.4.2 Android app if basemap services from ArcGIS Server use SSL offloading/termination.

Steps to Reproduce

Bug ID: BUG-000105372

Software:

  • Collector Classic for ArcGIS (iOS)

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