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Bug

Collector for ArcGIS (iOS) 10.3.5 returns the error, "Unable to download the map. File opened that is not a database file," when downloading an offline map from an ArcGIS 10.3.1 for Server site secured with web-tier authentication.

Last Published: November 3, 2016 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000092486
SubmittedNovember 25, 2015
Last ModifiedJune 11, 2020
Applies toCollector Classic for ArcGIS (iOS)
Version found10.3.5
Operating SystemApple iOS
Operating System Version9.0x
Version Fixed10.3.7
StatusFixed

Workaround

Workaround 1: Use Collector for ArcGIS (Android).Workaround 2: Do not use web-tier authentication.

Steps to Reproduce

Bug ID: BUG-000092486

Software:

  • Collector Classic for ArcGIS (iOS)

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