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Collector for ArcGIS (iOS) 10.3.5 crashes on iPad Mini when adding a photo attachment from ‘Take Photo or Video’ by clicking the ‘Use Photo’ button. The crash cannot be reproduced when adding from ‘Choose From Library’ or on other iPad devices.

Last Published: November 11, 2021 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000092637
SubmittedDecember 2, 2015
Last ModifiedNovember 11, 2021
Applies toCollector Classic for ArcGIS (iOS)
Version found10.3.5
Operating SystemApple iPadOS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Collector Classic for ArcGIS (Android, iOS) has been retired and is no longer being updated. Esri recommends the ArcGIS Field Maps app as an alternative to Collector Classic as it combines the functionality of Classic Collector, Explorer, and Tracker. Note this issue does not apply to ArcGIS Collector.


Take photos using an alternate camera application, and choose the photo from the ‘Choose From Library’ option in the Collector for ArcGIS (iOS) application.

Steps to Reproduce

Bug ID: BUG-000092637


  • Collector Classic for ArcGIS (iOS)

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