| Bug ID Number |
BUG-000126786 |
| Submitted | November 15, 2019 |
| Last Modified | December 13, 2024 |
| Applies to | ArcGIS Collector |
| Version found | 19.2.0 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
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Additional Information
This is expected behavior. By default, Windows has a MAX_PATH limit of 260 characters. Refer to the following link, https://docs.microsoft.com/en-us/windows/win32/fileio/naming-a-file. Exceeding the max path limitation leads to these types of failures.
In this scenario, the approach shortens the paths for the ArcGIS Server directories.
For additional information regarding exceeding the MAX_PATH limit of 260 characters, refer to the following link, https://support.esri.com/en/technical-article/000014371
Workaround
Shorten the directory for the system folder.
Steps to Reproduce