Bug
Collector for ArcGIS fails to download publicly shared hosted tile services with the following error, "Unauthorized access to a secure service".
| Bug ID Number | BUG-000090471 |
|---|---|
| Submitted | September 2, 2015 |
| Last Modified | June 11, 2020 |
| Severity | High |
| Applies to | Collector Classic for ArcGIS (iOS) |
| Version found | 10.3.3 |
| Version Fixed | 10.4.1 |
| Status | Fixed |
Workaround
Do not share the hosted tile service with "Everyone". Instead, only share with the organization or a group and it resolves the issue.Steps to Reproduce
Bug ID: BUG-000090471
Software:
- Collector Classic for ArcGIS (iOS)
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