laptop and a wrench

Bug

Collector for ArcGIS crashes on a Panasonic ToughPad during an edit session, if Location Services is disabled on the device.

Last Published: August 10, 2015 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000089285
SubmittedJuly 24, 2015
Last ModifiedJune 11, 2020
Applies toCollector Classic for ArcGIS (Android)
Version found10.3.2
StatusIn Product Plan

Workaround

Navigate to Settings > Location Services/settings > Enable all location settings as shown in the attached screen shot. Next, reopen the map and editing is functional again.

Steps to Reproduce

Bug ID: BUG-000089285

Software:

  • Collector Classic for ArcGIS (Android)

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options