laptop and a wrench


Collector for ArcGIS 10.3.4 (iOS) crashes when downloading an offline map when the feature service name includes the lowercase Danish character 'ø'.

Last Published: January 8, 2016 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000091349
SubmittedOctober 12, 2015
Last ModifiedJune 11, 2020
Applies toCollector Classic for ArcGIS (iOS)
Version found10.3.3
Version Fixed10.3.6


Republish the ArcGIS Server or hosted service without the lowercase 'ø' character in the name.Remove the 'ø' character from the web map name.

Steps to Reproduce

Bug ID: BUG-000091349


  • Collector Classic for ArcGIS (iOS)

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic