BUG-000091889 for Collector Classic for ArcGIS (Android)

Bug ID Number	BUG-000091889
Submitted	November 3, 2015
Last Modified	June 5, 2024
Applies to	Collector Classic for ArcGIS (Android)
Version found	10.3.4
Version Fixed	10.3.6
Status	Fixed

Workaround

Use the ArcGIS Online Assistant or ArcGIS Online admin API to modify the URL in the web map basemap item to change the URL to reference ‘<a href="http://tiledbasemaps.arcgis.com/arcgis/rest/services/" target="_blank">http://tiledbasemaps.arcgis.com/arcgis/rest/services/</a>…’ for the World Transportation layer. No redirection is required and the map can be download successfully.

Steps to Reproduce

Bug ID: BUG-000091889

Software:

Collector Classic for ArcGIS (Android)

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Collector for ArcGIS 10.3.4 (Android) does not replace the Esri reference or World Transportation basemap layer with the ArcGIS Online tiled basemaps URL when downloading a map for offline use, causing the following error: “The service cannot be exported!.” to be returned.

Workaround

Steps to Reproduce

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