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Bug

Collector Classic for ArcGIS (iOS) requires informative messages when an invalid refresh token error is returned by ArcGIS Online (or Portal for ArcGIS) and provides a smoother transition for login.

Last Published: November 15, 2021 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000102010
SubmittedJanuary 10, 2017
Last ModifiedJune 5, 2024
Applies toCollector Classic for ArcGIS (iOS)
Version found10.4.2
Operating SystemApple iOS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Collector Classic for ArcGIS (Android, iOS) has been retired and is no longer being updated. Esri recommends the ArcGIS Field Maps app as an alternative to Collector Classic as it combines the functionality of Classic Collector, Explorer, and Tracker. Note this issue does not apply to ArcGIS Collector.

Workaround

Re-add the credentials to the login page.

Steps to Reproduce

Bug ID: BUG-000102010

Software:

  • Collector Classic for ArcGIS (iOS)

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