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Bug

Collector Classic for ArcGIS (iOS) crashes or returns errors when attempting to download an offline map area.

Last Published: November 17, 2021 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000142281
SubmittedAugust 18, 2021
Last ModifiedJune 5, 2024
Applies toCollector Classic for ArcGIS (iOS)
Version found19.0.2
Operating SystemApple iOS
Operating System Version14.0x
StatusWill Not Be Addressed

Additional Information

Collector Classic for ArcGIS (Android, iOS) has been retired and is no longer being updated. Esri recommends the ArcGIS Field Maps app as an alternative to Collector Classic as it combines the functionality of Classic Collector, Explorer, and Tracker. Note this issue does not apply to ArcGIS Collector.

Workaround

  • Use ArcGIS Collector instead.
  • Use ArcGIS Field Maps instead.
  • Use Collector Classic for ArcGIS (Android) instead.

Steps to Reproduce

Bug ID: BUG-000142281

Software:

  • Collector Classic for ArcGIS (iOS)

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