laptop and a wrench

Bug

ClusterLayer pop-up generated from Summary widget intermittently disappears on the ArcGIS Online Web AppBuilder app.

Last Published: September 14, 2017 ArcGIS Web AppBuilder developer edition
Bug ID Number BUG-000106938
SubmittedJuly 27, 2017
Last ModifiedAugust 26, 2025
Applies toArcGIS Web AppBuilder developer edition
Version found2.5
Operating SystemWindows OS
Operating System Version2012 R2
StatusIn Review

Workaround

The workaround solution in WAB Developer Edition, and the issue seems related to that when mouse click event causes extent-change (pan) event to fire, we need to add this snippet code under ...widget/Summary/Widget.js file from line 523 //summarize function:Code snippet-------------------------_summarize: function(e) {        if (this.sumTimer) {          clearTimeout(this.sumTimer);          this.sumTimer = null;        }         var cont = true;         //Mouse click could cause extent-change(pan) event to fire       // with 0 delta x or y, skip sumarizeFeatures when this happen to avoid       // infoWindow being closed, also check for levelChange to exclude zooming in/out.        if (e && e.delta && e.delta.x == 0 && e.delta.y == 0 && !e.levelChange){          cont = false;        }        if (cont){          this.sumTimer = setTimeout(lang.hitch(this, this._summarizeFeatures), 900);        }      },The issue is solved once this function is implemented.

Steps to Reproduce

Bug ID: BUG-000106938

Software:

  • ArcGIS Web AppBuilder developer edition

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options