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Bug

Clustering is not available for map service sub-layers when the map service is added to a web map.

Last Published: March 21, 2020 ArcGIS Online
Bug ID Number BUG-000120872
SubmittedMarch 14, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found6.4
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

Clustering is only supported for FeatureLayers. When a Map Service sublayer is added to the map, it is added as a FeatureLayer. This is explained in the following documentation: https://doc.arcgis.com/en/arcgis-online/create-maps/configure-clustering.htm#ESRI_SECTION1_8D5C42DBE8A24A8B80FC3067DBB19D12.

Workaround

  • Add the sub-layer using the layer index URL. 
  • Use feature services.

Steps to Reproduce

Bug ID: BUG-000120872

Software:

  • ArcGIS Online

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