Bug
Cloning an ArcGIS Dashboards project using the clone_items() method in the ArcGIS API for Python returns the error "Cannot open map" in the Map element in mobile views.
| Bug ID Number | BUG-000176634 |
|---|---|
| Submitted | May 21, 2025 |
| Last Modified | July 22, 2025 |
| Applies to | ArcGIS API for Python |
| Version found | 2.4 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Version Fixed | 2.4.2 |
| Status | Fixed |
Additional Information
Currently, some components of cloned dashboards, such as selectors and mobile views, are not automatically reconfigured to use the appropriate supporting cloned content. The cloned dashboard can be reconfigured to use cloned content by defining a dictionary with the original source item ID as the key and the target item ID as the value. The original source item must be shared publicly (at this release). This dictionary can be used as the item_mapping argument of the remap_data method on the cloned dashboard item to configure the cloned dashboard to use the cloned supporting content. This issue will be investigated for mobile view components.Workaround
Use the remap_data method on the cloned dashboard item to remap the source web map ID to the target's cloned web map ID.
Steps to Reproduce
Bug ID: BUG-000176634
Software:
- ArcGIS API for Python
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