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Bug

Citizen Problem Manager web app becomes unusable when attempting to add the feature layer from another deployed Citizen Problem Reporter solution.

Last Published: June 10, 2022 ArcGIS Online
Bug ID Number BUG-000149766
SubmittedJune 6, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found10.1
Operating SystemN/A
Operating System VersionN/A
Version FixedArcGIS Online 10.2 (June 2022) release
StatusFixed

Workaround

This issue is due to a difference in the behavior between the older solution and the newer version.

  • For the older version that uses the CitizenProblems layer, the issue is not resolved when removing the other solution layer. Instead, go to the web map's item details page and then the Settings page. Disable and then re-enable search, and click save.
  • For the newer version, remove the other solution requests layer and save the web map if the original layer is not removed. There is no workaround if the original layer is removed from the web map.

Steps to Reproduce

Bug ID: BUG-000149766

Software:

  • ArcGIS Online

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