laptop and a wrench

Bug

Checking out a product and applying a view through the Product Library window causes ArcMap to crash.

Last Published: August 4, 2021 ArcGIS Production Mapping
Bug ID Number BUG-000125554
SubmittedSeptember 26, 2019
Last ModifiedApril 2, 2025
Applies toArcGIS Production Mapping
Version found10.5.1
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This issue is caused by the Map and/or PageLayout objects not being released from memory. Since they are not released, the memory is not deallocated and after a certain number of checkouts, ArcMap is out of memory. To workaround issue, after Step 5 is complete, user must exit ArcMap to release memory.

Steps to Reproduce

Bug ID: BUG-000125554

Software:

  • ArcGIS Production Mapping

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options