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Bug

Changing the user role from the drop-down menu on the Members tab or page in the portal does not always apply the correct role.

Portal for ArcGIS
Bug ID Number BUG-000164976
SubmittedFebruary 9, 2024
Last ModifiedSeptember 11, 2024
Applies toPortal for ArcGIS
Version found11.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

The issue is not reproducible. If experiencing this behavior, please reach out to Esri Support Services as a new reproduction case is needed to continue the investigation.

Workaround

The user type menu option on the same portal web page is an alternative way to change the user role.

Steps to Reproduce

Bug ID: BUG-000164976

Software:

  • Portal for ArcGIS

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