laptop and a wrench

Bug

Changing the Region settings in the Portal for ArcGIS sharing API for certain regions causes the basemaps in the map viewer to become inaccessible.

Last Published: February 25, 2022 Portal for ArcGIS
Bug ID Number BUG-000097791
SubmittedJuly 14, 2016
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.4.1
Operating SystemWindows OS
Operating System Version2012
StatusWill Not Be Addressed

Additional Information

This issue is logged against a version of the software that is no longer supported and has not had activity in some time. Apologize for being unable to address this issue within the current product life cycle. If the issue continues to affect works in a supported release, contact Esri Support Services.

Steps to Reproduce

Bug ID: BUG-000097791

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options