laptop and a wrench

Bug

Changing the portal content directory of a highly available ArcGIS Enterprise 10.8.1 portal deployment results in a broken highly available ArcGIS Enterprise portal.

Portal for ArcGIS
Bug ID Number BUG-000157942
SubmittedApril 28, 2023
Last ModifiedAugust 22, 2025
Applies toPortal for ArcGIS
Version found10.8.1
Operating SystemWindows Server
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not-reproducible in ArcGIS Enterprise 11.1.

Workaround

  • Unregister the standby portal machine.
  • Uninstall the ArcGIS Enterprise 10.8.1 portal on the standby machine and delete the local Portal for ArcGIS directories.
  • Cleanly re-install the ArcGIS Enterprise 10.8.1 portal and join back to the existing ArcGIS Enterprise 10.8.1 portal site.

Steps to Reproduce

Bug ID: BUG-000157942

Software:

  • Portal for ArcGIS

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