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Bug

Changing the password for an ArcGIS Online account after it is configured with a portal permanently breaks the ability for anonymous users to access the portal's public content containing the ArcGIS Living Atlas of the World layers, even after updating the ArcGIS Online credentials in the portal's settings.

Last Published: November 4, 2020 Portal for ArcGIS
Bug ID Number BUG-000135094
SubmittedNovember 2, 2020
Last ModifiedAugust 5, 2023
Applies toPortal for ArcGIS
Version found10.8.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
StatusIn Review

Workaround

Add the ArcGIS Living Atlas of the World layer to the portal from the service URL with the credentials embedded.

Steps to Reproduce

Bug ID: BUG-000135094

Software:

  • Portal for ArcGIS

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